Financial Mentoring

If you are having a difficult time with money or are wanting support to make choices about money, we can help. Give us a call or come in to make an appointment to see one of our qualified, experienced financial mentors who help whānau every day with their money.

Our financial mentors are affiliated with the National Building Financial Capability Charitable Trust, known as FinCap.

We offer a free, non-judgemental service for adults living in Papamoa and Welcome Bay. We can help you with:

  • Personal financial planning for basic daily needs, regular commitments, and long-term expenses
  • Debt management and reduction
  • Advocacy with creditors
  • Advice and mentoring
  • Increasing your savings and building on your successes
  • Improving your financial confidence and capability
  • Assistance working with government departments such as Work & Income or IRD

Family Support

If you feel overwhelmed or stressed in a crisis, or struggle with life issues or relationships, we can help. We support adults and whānau with tamariki under 18 years old who are living in Papamoa and Welcome Bay. We provide free social work and counselling.

We work alongside you to support you to find the best answers for you and your family/whānau. We provide a non-judgemental and empathetic ear during times of need. We support people as they deal with:

  • Parenting
  • Relationships
  • Low self-esteem
  • Family violence
  • Stress
  • Grief and loss

Youth Support

Our aim is to empower our youth/rangatahi to develop the skills to reach their true potential. We do this by supporting rangatahi and family/whanau individual social work as well as individual mentoring for rangatahi, and through our Tama Toa and Hine Toa programmes. We work with 13- to 18-year-olds, offering a safe space and qualified, empathic, and individualised support.


Are you a parent with children aged 0 to 17 years? Do you feel you need to look after your own wellbeing more? Then counselling at Papamoa Family Services can give you a safe place and support to resolve personal, social, or psychological challenges and difficulties.

We will support you to understand your life experiences and focus on your feelings, thoughts, and behaviour. If you feel good about yourself and the choices you are making, then you will be better able to meet the challenges of growing healthy and happy children.

For any further information please contact or (07) 5747170 or 021 944 529.